Your trusted partner
As a full load specialist, Heritage International trailers are collecting everyday from France, Belgium, Netherlands and Germany. Our staff are fully trained and very well experienced in terms of general fleet management, optimum utilisation of the fleet and cost control. In addition to this, we are constantly aware that our drivers represent not only Heritage International, but also our customers….
For Heritage International, some of our drivers are employees and some are owner drivers. Employing drivers provides us with a real and direct experience of operating costs, whilst owner drivers exclusively contracted to Heritage International provides us with greater flexibility in scaling up the fleet to meet customer’s demands.
In this way, our customers are fully confident that Heritage International is managing operating costs and operational flexibility, both at the same time!
Further afield in Spain, Portugal and Italy, our customer service team is busy organising collections and deliveries via our panel of approved partners. All the time taking care to ensure that the established ‘Heritage’ level of excellence, in terms of reliability, flexibility and close communication is maintained. In so doing, our customers can be sure that any transport instruction entrusted to Heritage International will be treated in a consistent and professional manner.
Our commercial approach
To become a trusted partner, we need to understand the manufacturing process and supply chain of our customers. Against this backdrop, our aim is meet potential new clients, to learn something about their business activities and delivery requirements before we work together towards creating a full service offer. Heritage International service offers set out a clear operating procedure and address customer needs prior to start up. Such service offers reduce risk for shippers in terms of change and provide a platform for immediate operational success.